Terms and Conditions

These Terms and Conditions govern the use of this website and the purchase of products through the Plumbing online store. By accessing and using this website, you agree to be bound by these terms. If you do not agree with any of them, please do not use our services.

1. Identification of the holder

Company name: Fontanería CIF/NIF: 82034885A Registered office: [ADDRESS], [POSTAL CODE] [CITY] ([PROVINCE]) Telephone: [PHONE] Email: fontaneria@siweb360.es Registered in the corresponding Commercial Registry.

2. Object and scope of application

These terms govern the commercial relationship between Fontaneríay and users who make purchases through our online store. These conditions will apply to all transactions made on this website.

3. Purchase process

The purchase process unfolds as follows: 1. Product Selection: The user adds the desired products to the shopping cart. 2. Order Review: Before confirming, the user can review and modify their order. 3. Shipping Information: The user enters the delivery address. 4. Payment Method Selection: The user chooses from the available payment methods. 5. Order Confirmation: By clicking "Confirm Order," the user accepts these terms and makes a binding purchase offer. 6. Email Confirmation: You will receive an email confirming receipt of your order. The sales contract is finalized when we send you the order confirmation.

4. Prices and taxes

Product prices are shown in euros (€) and include applicable VAT, unless expressly stated otherwise. We reserve the right to change prices at any time. The applicable prices will be those in effect at the time of order confirmation. In the event of a clear typographical error in a product price, we will contact the customer to inform them and offer the option of confirming or canceling the order.

5. Payment methods

We accept the following payment methods: ⬢ Credit or debit card (Visa, Mastercard). ⬢ Bank transfer. ⬢ Other payment methods that may be enabled and will be indicated during the purchase process. All payments are processed through secure payment gateways that comply with PCI-DSS standards. We never store complete payment card details.

6. Intellectual and industrial property

All content on this website, including text, photographs, graphics, images, logos, icons, software, and any other material, is protected by current intellectual and industrial property legislation and is owned by Fontanerão or its rightful owners. Reproduction, distribution, public communication, or transformation of the content of this website is prohibited without the express authorization of its owners.

7. Legal guarantee

In accordance with current legislation, all products sold in our online store are covered by a 3-year legal guarantee for products purchased from January 1, 2022 onwards (2 years for products purchased before that date). This guarantee covers any defects in conformity that become apparent during this period. To claim under the guarantee, the consumer must present the purchase receipt or invoice as proof of purchase.

8. Limitation of liability

Fontanería will not be liable for: ⬢ Service interruptions resulting from technical failures, maintenance, or force majeure. ⬢ Damage caused by misuse of purchased products. ⬢ Delivery delays attributable to the shipping company. ⬢ Third-party content or services accessible through links from this website. In any case, our liability will be limited to the amount actually paid by the user in the transaction subject to the claim.

9. Applicable law and jurisdiction

These terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the jurisdiction of the Courts of the consumer's domicile, in accordance with current regulations. We also inform you of the existence of the European Union's online dispute resolution platform: https://ec.europa.eu/consumers/odr